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Frequently Asked Questions Online Answers Question: Why does it fade? Answer: Due to hot weather in summer and sweating, the product may have this phenomenon. We can provide color retention (guaranteed not to fade for half a year) according to customer requirements, adding 30%. The quantity depends on the style Question: What is mixed batch? Answer: Mixed batch means there are no restrictions on product types and styles. Buyers can enjoy it as long as the total price (or quantity) reaches or exceeds the set amount (or quantity). Question: Can it be cheaper? Answer: All prices on the website are listed. Based on the quantity you order, we have set three levels of pricing; each level offers a different price Our store guarantees that you get what you pay for! Question: Is the product available? Answer: The corresponding color or size you want on the shelf is available if it can be photographedIf there is no stock or it has been removed from the shelves, we recommend that you inquire because some quantities are not updated promptly. Question: When will the goods be shipped after payment? Answer: If payment is made before 17:00 on the same day, all items will be shipped out on the same day.Orders placed after 17:00 will all be shipped within 48 hours after payment, aiming to ship on the same day~ (During promotional activities, if there is a large quantity, the delivery time will be adjusted, usually with an announcement. For details, please consult customer service; unless there are special circumstances, shipments will be made on schedule.) We will try our best to ensure stability. As the saying goes, "the weather is unpredictable." Because we are doing this after all, and the daily shipment volume is very large, we cannot guarantee that there will be stock when we prepare your order. However, we assure you that if there is any shortage, we will promptly notify you and seek your agreement before proceeding.For products that have not updated their information promptly, we will notify customers as soon as possible~ Question: Is the color of the product accurate? Is there a big color difference? Answer: Due to lighting, shooting angles, etc., each monitor is different, so color difference in online shopping is unavoidable. We have tried our best to take photos that are as close to the actual product as possible. Please understand that all pictures are taken from the actual product Question: What are the detailed specifications of the product? Answer: Each corresponding product has detailed descriptions including color and size. If there is no detailed information available, you can inquire first. Before purchasing, please ensure you exercise your "right to know" about the product. If there is no color option available, you can specify it clearly when placing an order. Question: What should I send? Answer: (1) First, our company: 2. Shipping from Taiwan and Hong Kong, cash on delivery and prepaid shipping costs are the same; (2) Storewide Spend 200 or More (More Promotions and Other Store Offers). Question: I have already purchased multiple items, how do I notify about changes and shipping fees? Answer: We strongly recommend that you use the shopping cart to purchase separately without making any changes. If you have already placed separate orders, you can contact us or leave a message to help modify the shipping fee.If you purchase multiple items from one shipping address, you will only be charged for shipping once *Signing Instructions: When you receive the package, please do not rush to sign the receipt. Be sure to open and inspect the goods in front of the person delivering them. If there is any damage or missing items, please refuse to accept it and contact our store immediately (contact number is on the receipt).Once you sign, it signifies your approval of the quantity, content, and integrity of the goods. The shopkeeper will not be able to claim compensation from the company for the buyers anymore We apologize that our store will no longer bear responsibility for losses caused by mismatched, missing, or damaged goods. If you have any issues after receiving the items, please contact our shopkeeper promptly to resolve the problem together with the buyer. Let buyers leave satisfied and wish them a pleasant shopping experience in our store