We provide 15 days Return Service
Quality Problem
We will check every piece of products carefully before shipping, however some of them may get damaged during the transit, If you find any quality problem, please contact us within 15 days after receipt, we will resend you a new product or refund you payment.
Any Other Reason You want to refund
For any reason,you don`t like it or simply want to return, please contact us within 15 days after receipt, keep the products in the original condition and pay the shipping cost by yourself, we will full refund after receive returned products.
For any reason you are not satisfied with the your order, please do not rush to leave feedback or open dispute, please don`t hesitate to contact me. We pride oursees on our excellent service and will do everything we can soe any problem you may have.
Forshipping:
Allouritemswillbeshippedtobuyersaddresswhichofferedbybuyers,pleaseconfirmyouraddressbeforepayment.Wewillsendtheitemswithin3Businessdaysonceyourpaymentiscompleted.(Holidaysmaybeextended) Forcolor:
Picturesareonlysamplesforreference.Duetolimitationsinphotographyandtheinevitabledifferencesinmonitorsettings,thecolorsshowninthephotographmaynotcorrespondtothoseintheitemsthemsees. Forfeeback:
Yoursatisfactionandpositiveeedbackisveryimpotantous.Pleaseleavepostivefeedbackand5starsifyouaresaisfedwithourtemsandservices.
Ifyouhaveanyproblemswithouritemsorsevices,pleasefellfreetocontactusbeforeyouleavenegativefeedback.Wewildourbesttooveanyproblemsandprovideyouwiththebestcustomerservices. CompanyProfile
Wearecross-bordere-commercecompany,integratingmultipleoverseasonlineandofflinesaleschannels.
AboutShippment
*Ingeneral,alltheorderswillbeprocessedwithin3-5businessdaysafterthepaymentisconfirmedbyDHgate.
*TheitemwillbeshippedviaePacket,SFexpress,YANWEN,ChinaPostAirMail,EMS,DHL,FedEx,USPSasyouchoosewhenplacingtheorder.Thedeliverydependsonthecarrierafterpackagesshippedout,plusitisinternationaltr
ansport,thedeliverymaydelay,hopeyoucanunderstandandwaitpatiently.Thanksinadvance. *Youcantrackyourpackageon17track.Ifyoucan`tfindanytrackinginfoonitpleasecontactus.
CustomerService:
1.Pleasefeelfreetocontactusifyouneedanyhelpbyonlinechatting(instantmessages)orEmail,wewillreplyassoonaswereadit.
2.Allthepictureswepresentedmayexisormaltinycolordifferenceduetodifferentmonitorandbrighess.
3.Ifyouhaveanyproblemsbeforeoraftersubmittingtheorderorreceivingthepackage,pleasecontactusfirstinsteadofopeningthedispute,wewilltryourbesttosoeforyou.
Feedback
*Yourearlyconfirmationwillbehighlyappreciatedafterreceivingtheitem(s)
*Yourfeedbackisvitalforus,wesincerelyhopeyoucanleaveapositiveall5starsfeedbackifyouaresatisfiedwithourproductsandservice.
*Pleasecontactusfirstbeforeleavinganynegativefeedback,wewillsoetheproblemsforyou.
QA
Q:Whenwillmyorderarrive?
A:Thedeliverydependsonthedestinationandthecarrieryouchosen,plusitisinternationaltransportwhichtakestime,pleaseunderstandandwaitpatiently.
Q:WhatcanIdoifIwanttomodifytheaddress?
A:Theaddresscan`tbemodifiedafterthepackageshippedout,sopleasecheckyouraddressiscorrectandcompletebeforesubmittingtheorder.
Q:WhatcanIdoifIreceivewrong/brokenproduct(s)oremptypackage(s)?
A:Wewillcheckandpackcarefully,butifthosesituationhappen,pleasecontactusfirstinsteadofarisingthedispute,wewilltryourbesttosoeforyou.
Q:WhatcanIdoifIorderwrongitem?
A:Pleasecontactusassoonaspossible,telluswhatitemyouexactlyneed,wecanchangeforyoubeforetheorderisshipped.
Q:Ican`ttrackmypackage,what`sgoingon?
A:Ingeneral,thetrackinginformationwillbeupdated2-5daateraftershipped.Ifyoustillcan`ttrackit,pleasecontactus,wewillcheckforyouASAP.
Q:Whenwillyoushipmyorder?
A:IfyourorderispaidandconfirmedbyDHgate,wewillshipin3-5businessdays.
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