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Shenzhen Dacol Co., Ltd. specializes in the design, development, and production of high-quality mobile phone leather cases and mobile phone accessories Cooperates with major global brand accessory companies for OEM production, launching thousands of best-selling products We welcome all major distributors to inquire about wholesale purchases If you purchase any product from our company and encounter quality issues or receive an incomplete shipment, please contact us promptlyWe will resolve the issue for you as soon as possible and provide you with a satisfactory response 1.Within 7 days of receipt, based on the date of delivery receipt, if you find products with functional defects or quality issues, please contact us promptly; claims beyond this period will not be accepted, and false claims will not be accepted once verified 2.Considering that it is not possible for customers to inspect all products one by one upon receipt, we allow for exchanges or returns within 7 days of receipt eipt if any quality issues are found 3.We will try our best to meet the customer's specifications regarding product color or style, but we may not be able to satisfy them 100%. If the color and style do not match, or if a few items are missing, a full refund will be issuedThe customer may indicate that they cannot accept the shipment as requested and the missing items can be treated as out of stock Orders paid before 4:16 PM will be shipped the same dayIf there is a shortage of stock, you will be notified between 7-9 PMUnder normal circumstances, orders will be shipped within 48 hoursIn case of special circumstances such as a shortage of stock, orders will not be shipped within 48 hours 5.If the buyer claims dissatisfaction or difficulty in selling the product, but the product actually has no quality issues, we will not accept returns or exchanges; in case of a wrong shipment, a return will be processed 6.When receiving the goods, the customer must open the outer packaging Please open the box for inspection, regardless of whether it is damaged or notIf any product is damaged due to transportation issues, please ask the relevant shipping company to issue a certified statement with a company seal and provide this statement to usWe will assist the customer in filing a claimIf the goods are damaged or lost due to logistics, we will not bear any related responsibility 7.All customers are requested to protect the integrity of the product packaging, accessories, or related documentsIf the product itself has quality issues, we will provide an exchange within the specified time frameThe shipping cost for individual exchanges is borne by the customerIt is recommended to include a replacement in the next order 8.If the returned product's packaging is incomplete, accessories or related materials are missing; it has been repaired or modified without authorization; it has not been used or stored in accordance with normal methods; it has exceeded the product's warranty period During the return period, if the returned product has been tampered with or falsified, we will not be responsible for the return or exchange 9.When customers return products due to quality issues, please use regular express delivery to return them to our companyThe customer will pay the shipping fee in advance, and the company will reimburse the shipping fee and the actual cost of the product according to the delivery list after receiving the goodsIf customers return products without communicating with customer service, we will not accept the returnThank you for your cooperation; communication begins from the heart Shenzhen Dacol Co., Ltd