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Friendly reminder: Since the products are produced and distributed directly by our company's factory, it requires a large amount of manual labor for inspection and distribution, resulting in low profit margins. We recommend that customers place a small mixed order to check the product styles before making a bulk purchase.Minor dirt, small scratches, and other minor issues do not constitute quality problems. Handmade jewelry may have some handmade marks, so perfectionists should place their orders with caution. Everyone has different tastes and quality expectations, so to avoid unnecessary disputes, please start by purchasing a small quantity to see if it suits you before placing a bulk order. 1. Our store supports 7-day no-reason returns, but returns after the deadline are not accepted. 2. Natural stones and natural pearls may have normal minor imperfections. 3. If there are obvious issues such as breakage, scratches, missing beads, or fading, please provide photos of the item to customer service for a return and refund request. 4. Due to the high volume of daily shipments, it is not possible to ensure 100% inspection of every product. Please check the items upon receipt and contact customer service promptly if there are any issues. 5. The images are real shots, but due to differences in lighting and monitors, there may be slight color differences between the actual product and the images. 6. The products come with detailed size measurements and examples of how they are worn by models. 0k Do not rely on imagination. Dear valued new and existing customers, hello! Please take two minutes to review these issues, which can solve 90% of the problems you encounter when placing an order. 1. Do all pendants come with chains? Answer: All pendants and necklace chains in our store are sold separately.Note: This is how wholesale products are sold For the necklace, please click the link below:https://shop6i07k85754894.1688.com/page/offerlist_90350368_90200911.htm?spm=a2615.7691456.0.0.d3059e2Wkyc2Q 2. Is there a gift box included? Answer: By default, we use individual OPP plastic bags for packaging. If you need a gift box, you will need to purchase it separately. If you need a gift box, please click the link below: https://shop6i07k85754894.1688.com/page/offerlist_90200917_90200915.htm?spm=a261y.7663282.0.0.U9m99D 3. Do you support dropshipping? Answer: Supports dropshipping.Precautions for placing orders on behalf of others: 1. The default order address and recipient are the delivery address and recipient 2. When placing an order, you must leave a message indicating that it is a drop-shipping order. If no message is left, we usually send out the invoice along with the goods.All responsibility arising from this issue is borne by the individual at their own risk! 3. Important Notes: After successful payment for an order, if there are any errors in the order information, please apply for a refund before we proceed with shipping. The shipping time of the order will be the basis for the refund, not the courier's scanning record. If you need to apply for a refund, please contact us via Wangwang to retrieve the package. We will do our best to help you retrieve the package. If the package cannot be retrieved, the buyer will be responsible for the shipping costs incurred and the goods. Thank you for your cooperation. 4. Will the items sent on behalf of others have our store information? Answer: If there is a message in the order indicating that it is to be shipped on behalf of someone else, I.. They are all in neutral packaging, with OPP sealed bags. The dropshipping service will not release the order list, nor will it leave any information about our company. The prerequisite is to leave a message when placing the order! Otherwise, we will not be responsible for any consequences. 5. When will it be shipped? Answer: If you place an order before 5 PM, it will be shipped the same day.Orders placed after 5 PM will be shipped the next day.Dear friends, please be patient and don't rush us! For other questions, please contact customer service for assistance! Customer service is very busy.We recommend that you try to place your orders independently!