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1. Regarding placing an order Our store offers free shipping for orders over 38, except for remote areas such as Xinjiang, Tibet, and Inner Mongolia. If there is a shipping fee at checkout, please contact customer service to have it adjusted.Please be informed.Our store does not support no-reason refunds or no-reason returns and exchanges for single orders exceeding 200 yuan. 2. About the product Our factory specializes in wholesale of accessories, with products produced in bulk and mostly handcrafted. There may be slight differences between different batches of products, and minor defects that do not affect sales are unavoidable. We recommend checking out the samples first. Everyone should understand that you get what you pay for. Please do not rely on your own imagination, as everyone's imagination is infinite, which we cannot satisfy. For customers who are extremely particular about quality, please purchase from authorized retailers! 3. Regarding color 1. Most of the products in our store are photographed from the actual items, with a few using online images. The colors have been professionally adjusted to be as close as possible to the actual product's flat lay images. However, due to factors such as lighting and the color contrast and temperature of computer monitors, color differences are unavoidable. The images are for reference only; please refer to the actual product. If you are concerned about color differences, please consider carefully before purchasing! 4. Regarding style and color issues, the default is to ship according to the order, except for special instructions on the product page that specify style or color; we will try our best to fulfill your requests, but there may be some shortages, and we hope for your understanding.If an item is temporarily out of stock, you can still place an order and note the out-of-stock item in random color. We will notify you via chat or phone. Please understand! 5. Regarding after-sales service 1. Receipt: Please be sure to inspect the goods in person before signing for them. This is your right and also a key part of our after-sales service. Thank you for your cooperation.If it is not convenient for you to sign for the package yourself, please inform a friend, relative, or security guard to inspect and sign for the package on your behalf. 2. Missing items or quality issues: If you find any items missing or have quality issues after receiving the goods, please contact our after-sales customer service within three days of receipt. If there are quality issues, please take photos for confirmation upon receiving the goods. You can contact us via our after-sales chat to send pictures, and we will provide you with a satisfactory solution. You are responsible for the consequences of overdue payment. Note: 1. The following conditions do not qualify for returns or exchanges: A. The returned product's packaging is damaged or incomplete, or the product accessories or related documents are missing; B. Unauthorized repairs or modifications; C. Failure to use or store the product in accordance with normal methods; D. Color discrepancies are not eligible for returns or exchanges, and products beyond the after-sales service period are not eligible. 2. After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please carefully read the above instructions before returning or exchanging goods and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. 3. Regarding the handling of damaged and quality-affected products, if there are issues with some items and the customer wishes to return the entire order, according to Alibaba's regulations, the shipping cost must be borne by the buyer Invoices are subject to additional tax. If you need an invoice, please contact customer service and provide the specific invoice information