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Shopping Instructions 1. Due to the large daily shipment volume and the variety of goods, occasional out-of-stock situations are unavoidable. Please consult customer service for details.Please understand, thank you! Please request a refund for the goods that were not shipped due to stock shortages, and we will assist you with the process as soon as possible. 2. Obvious product separation or cracking is considered a quality issue, and we will take responsibility for it, provided that the product has not been used. Other issues such as shoe size discrepancies, subjective opinions, or nitpicking are not considered quality issues. For shoes that have not been worn, we can offer an exchange, but for worn shoes, we will not accept returns under any circumstances.Regarding color, due to differences in computer monitor resolution, there may be slight color variations. About the size The model's fitting is for reference only. Due to differences in body shape, weight, and foot width, we cannot guarantee that the item you receive will fit perfectly. We apologize for this! For returns or exchanges due to shoe size issues, It can be returned or exchanged! The product must be returned in its original packaging, including the shoe box, without affecting its resale value The return fee is to be paid by the buyer, and only the product cost will be refunded, not the shipping fee.Don't ask why! Because this process has already taken place once before, from shipment to personal receipt, and the shipping cost has already been incurred.The courier company will not refund the shipping fee to us Thank you again for your patience in reading!!! 35-40