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The prices of the products sold in our store are all tax-exclusive. If you need an invoice, please contact customer service. If you need accessories, please contact customer service. Gaobeidian Sizhuang Tengyun Luggage Processing Factory is a company specializing in the production, processing, and sale of backpacks, shoulder bags, and other products. Our company can process products according to samples and customize logos. We welcome friends from all walks of life to visit, provide guidance, and negotiate business. Under normal circumstances, orders placed before 3:00 PM are shipped the same day. Orders placed after 3:00 PM are shipped the next day. ■Q: Is the bag in stock? 99% of the products sold in the Gaobeidian City SiZhuang Tengyun Luggage Processing Factory are in stock and available for sale. If some products are in high demand and lead to a shortage of supply, we will specifically indicate this on the product page, informing customers of the waiting time. We will also actively contact the manufacturer to meet your needs as soon as possible. =========================================================================== ■Q: Is the color of the bag accurate, and is there any color difference? All product images in the store are taken by our photographers and undergo color calibration before being uploaded to ensure the consistency between the actual product and the image colors. We have minimized the color difference as much as possible. =========================================================================== ■Q: What kind of delivery service do you use? The default courier companies chosen by Gaobeidian City Sizhuang Tengyun Luggage Processing Factory are YTO Express and ZTO Express. If you do need to specify another courier, please be sure to contact our customer service to help you modify the shipping information. =========================================================================== ■Q: When will the goods be shipped/received after payment? Orders paid before 3 PM can be processed on the same day and will be shipped out on the same day! Orders paid after 3 PM will be processed the next day.The order you place will generally be delivered to you within 3-5 days.Major events, except natural disasters =========================================================================== ■Q: How do drop-shippers/wholesalers handle returns and exchanges? This shop specializes in backpacks and women's bags wholesale. For wholesale customers, the return period can be extended to 15 days (counting from the day the goods are received). For drop-shipping customers, the return period is 7 days.For returns or exchanges due to quality issues, please send us photos of the item for verification immediately. Once the quality issue is confirmed, we will support the return or exchange.